Airlines are constantly canceling flights for whatever reason, but for users, being able to cancel a ticket is tremendously difficult. In fact, practically no company allows it to be done for free. So annoying having to pay for something without being able to enjoy it!
Fortunately, there are some companies that have more advantageous cancellation policies for the user. This is the case of eDreams , which at the beginning of 2015 launched a management policy that allows clients of this online travel agency in Spain to cancel their flights for free by eliminating the costs of managing cancellations. Of course, there are exceptions. Do you want to know how to cancel an eDreams flight? Well, you better join us!
How to know if the flight has free cancellation
Fortunately for us, the users at eDreams are aware that unforeseen events may arise when traveling. For this reason, we have been enjoying free cancellations for some time. Of course, only on some flights.
To find out if yours has this possibility, you will have to select in its flight search engine the origin "your city" and the destination "city to which you want to travel". Then, you will have to select the departure and return dates that best suit your needs and click on the SEARCH FLIGHT button. In the list of flights that will appear, they will indicate which ones have free cancellation.
Requirements to cancel a flight
Once you have bought the ticket, if you have a problem that prevents you from traveling and the flight you selected had the option of free cancellation, then you can cancel it without any cost or disadvantage for you. Of course, there are some requirements . Thus, for example, it is important that you bear in mind that the amount is fully refunded if it is indicated by phone to the eDreams Customer Service until 7:30 p.m. on the same day the reservation is made.
On the other hand, you should know that low cost flights do not fall under the terms previously announced. Air Europa, Lufthansa, Air France, Tap Portugal or Turkish Airlines are some of the airlines that operate flights with free cancellation by eDreams. It is also important that you keep in mind that this free refund system is only applicable in Spain . Of course, it seems that the agency is working to extend this service to other countries and other companies.
A very useful service in certain situations
Although they only allow you to cancel flights on the same day that the reservation is made, this measure can be very useful for certain situations. For example, if you are looking for a flight but need a few extra hours to think about it. Also, if you are still waiting to adjust all the plans with your travel companion but you want to block the offer you have found, with this eDreams service you can do so. In this way, you will not lose that bargain that has cost you so much to find. Of course, do not forget that you must do it within the time period indicated.
In any case, if you have any questions about the free cancellation, you can call the agency’s customer service center or send a private message on Facebook or Twitter with the reservation details. In a short time one of their agents will assist you. This eDreams proposal aims to improve the user shopping experience . And it is that its customer service policy is clearly oriented to satisfy the needs and provide a quality service, as they have assured from the company on some occasion.